Steering the customer experience
Steering the customer experience It’s in your own interest Working as Key Account Managers means that you are constantly moving your scope from the bigger
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AKAM
The Association for Key Account Management
KAM in the pharmaceutical industry
KAM is misunderstood and misapplied in big Pharma Is the pharmaceutical sector different from others? There are broadly speaking two different approaches adopted in the
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Key Account Manager of the Year 2020
The judges said Maggie Free showed exceptional focus, resilience and tenacity as a key account manager. She started with a relationship that had soured after
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Webinar How to gain a Diploma in Key Account Management
You are a skilled Key Account Manager with solid experience behind you and yet you haven’t had any objective way to demonstrate your competency to
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Webinars from the Association for Key Account Managers
Have you seen AKAM’s selection of recorded webinars for Key Account Managers? As a member of the Association for Key Account Management, you have exclusive
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Virtual Meetings: how to promote effective business relationships with key customers
Introducing the next members-only, AKAM webinar Virtual Meetings: how to promote effective business relationships with key customers With Cristina Mariani Alinea Training & Consulting Friday
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What’s key in searching for the perfect Key Account Manager?
This webinar is open to all. What’s key in searching for the perfect Key Account Manager? Friday 6th November 2020 12:15-1:00 p.m. CET/11:15-12:00 p.m. BST
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AKAMs October Bulletin 📘
I imagine we had all hoped to be in a better situation with the virus by now than we were at the beginning of the
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Sharing customer knowledge – a total organisational approach 💻
Sharing Customer Knowledge – a total organisational approach promises to be a snappy, thought-provoking webinar with EMCOR UK’s KAM exponents Steve Dolan and Jeremy Campbell. How
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Insight into KAM culture and authority
Sarah Petrelli’s Masters thesis (USI, Lugano) explores some of the less well-defined areas of KAM, which are, nevertheless, critical to key account managers’ success. This
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