Totally Online! January - September
Designed for working professionals: Immerse yourself in a dynamic learning journey that fits your schedule. Access online lectures, engage with KAM experts, and benefit from our partnership with TU Dublin.
Elevate your career in Key Account Management today.
Application Deadline: December 1st
• Access content online to fit your schedule
• Engage in expert lectures, practical assignments, and workshops
• Unlock Career Opportunities
*Applicants should preferably have a first degree. If not, please complete the application form as fully as possible and we will instruct you on the next steps.
Enhance your career prospects with specialised KAM insight
The first PostGraduate qualification purely in Key Account Management!
Flexible Learning
Study at your own pace with online lectures and live tutorials.
Expert Lecturers
Learn from renowned industry specialists and thought leaders.
Transferable Credits
Earn 30 European Credit Transfer points for future studies.
Practical Assignments
Apply theory to real-world scenarios with hands-on assignments.
Frequently Asked Questions
- Less experienced, new or aspiring key account managers.
- More experienced key account managers who have missed out on KAM education and training or those wanting a high – quality university-accredited qualification in their profession.
- Those working in a commercial or not-for-profit organisation, preferably but not necessarily as an account manager.
Applicants require an honours degree, in any discipline, for entry to the programme.
As a Postgraduate course, applicants ashould preferably have a first degree. If not, there is a route to exceptional entry. Please complete the application form as fully as possible and we will instruct you on the next steps.
- The first academically-accredited qualification in KAM worldwide.
- Top-quality lecturers in specialist subject areas – academic rigor guaranteed. AKAM membership and access to practical and academic reference materials in Member Resources, throughout the course.
- 30 European Credit Transfer points (ECTS) which may be useable for further postgraduate qualifications in TU Dublin and other Universities.
- Increased attractiveness to employers and enhanced career prospects.
Part-time and entirely online: recorded lectures by our team of subject matter experts supplemented with live tutorials. Lectures are released in TU Dublin’s virtual learning environment – BRIGHTSPACE – generally on a weekly basis.
Applicants can access them whenever they like, as often as they like.
The programme consists of three Modules of 8 or 9 lectures each plus two live tutorials.
Lecturers will pose questions and set short exercises throughout each of the 3-hour lectures.
Student’s answers should be captured as part of the module’s continuous assessment plus a reflective review of KAM in the applicant’s organisation for Modules 1&3, and a complete strategic account plan for Module 2.
Applicants will also need to allow a significant amount of time for reading, self-study and research/exploration of KAM practice in their organisation.
Course overview
Module 1: KAM Essentials
Each session involves questions, exercises, and a reflective piece for real-world application.
1.1 Introduction to Key Account Management
Tutorial
1.2 Key account relationships
1.3 The role of the Key Account Manager
Tutorial
Assignment: exercises and reflective report
Module 2: Business analysis & strategic planning
Analyze customer-supplier dynamics, shape strategies, and demonstrate understanding through a strategic account plan.
2.1 Business environment analysis
Tutorial
2.2 Strategy and value development
Tutorial
2.3 Strategic account planning
Assignment: strategic key account plan
Module 3: KAM Implementation
Lectures feature questions, exercises, and reflective writing for improved KAM performance.
3.1 Selling and business development
Tutorial
3.2 Marketing in KAM
3.3 Organisational effectiveness
Tutorial
Assignment: exercises and reflective report
Your path to success
1. Complete the online Application Form
2. Once accepted, pay €3,000 Fee (No Extras)
3. Receive your TU Dublin login details
4. Dive into Engaging Modules on Brightspace
Meet our expert faculty
PRINCIPAL LECTURER
Dr Diana Woodburn
The Association for Key Account Management
KAM SPECIALIST
Alistair Taylor
BrightBridge Consulting
FINANCE FOR KAM
Dr Louise Gorman
Technological University Dublin
MARKETING FOR KAM
Dr Lesley Murphy
Technological University Dublin
ACCOUNT BASED MARKETING
Rob Leavitt
ITSMA Momentum
Still have questions?
Anthony.buckley@tudublin.ie
Dr Anthony Paul Buckley Programme Director, Postgraduate Certificate in Key Account Management. Assistant Head, School of Marketing
diana.woodburn@a4kam.org
Dr Diana Woodburn Chairman, Association for Key Account Management
www.tudublin.ie
College of Business, Technological University Dublin City Campus - Aungier St D02 HW71, Ireland
Contact Us
Take the next step towards developing your potential in Key Account Management
Secure your place today
Application Deadline: 1st December
Once your application is accepted, you’ll need to pay the €3,000 fee, no extras (payable by card or bank transfer to AKAM).
You’ll then receive the student registration number for TU Dublin and your log in details for the programme modules on the Brightspace platform.