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Negotiating with key accounts: The Power Grid
The Power Grid is a simple and effective way of maintaining focus on ensuring the right strategy and overall approach is used when developing or negotiating with key accounts. Recommended by Alistair Taylor.
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AKAM in person in Lisbon
Multi-presenter meeting + AKAM Technical on Strategic Key Account Planning
Steering the customer experience
Steering the customer experience It’s in your own interest Working as Key Account Managers means that you are constantly moving your scope from the bigger picture, to the smaller. You need to manage the long-term strategy as well as tactical and operational challenges in order to keep a smooth partnership with your customers. Many people…
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