Virtual Meetings: how to promote effective business relationships with key customers
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Virtual Meetings: how to promote effective business relationships with key customers
This webinar was presented by Cristina Mariani, Alinea Training and consulting. Over the last few months, everyone has been thrown into meeting customers via Zoom etc. Most of us would rather be seeing customers face-to-face but, even when we return to the ‘new normal’, face-to-face visits are likely to be severely curtailed. Both supplier and customer companies…
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Steering the customer experience
Steering the customer experience It’s in your own interest Working as Key Account Managers means that you are constantly moving your scope from the bigger picture, to the smaller. You need to manage the long-term strategy as well as tactical and operational challenges in order to keep a smooth partnership with your customers. Many people…
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AKAMs October Bulletin 📘
I imagine we had all hoped to be in a better situation with the virus by now than we were at the beginning of the…
